CANCELLATIONS / REFUNDS.
LIVE EVENTS/ WORKSHOPS/ SPECIALTY CLASSES (eg. Urban Balayage):
ALL SALES FINAL. In the event of an act of God, riots, civil disorder, rebellion, bomb threat, public health threat, or any natural disaster, other than non-catastrophic inclement weather renders it impossible or impractical for Masters of Balayage to hold the event, Masters of Balayage shall have the right to cancel the event.
Ticket transfers are allowed to ticketed event only.
Due to the current COVID-19 public health threat, we have extended our credit transfer option to be use toward a future class or toward online training with www.balayageonline.com, or it can be transferred to a friend.
If ticket holder already has a current membership, no refunds of current membership payments will be given, and it will be applied toward next recurring billing cycle.
ONLINE EDUCATION/ MEMBERSHIPS (eg. Balayage Online)
Cancel anytime. Members must provide 24 hours notice prior to recurring billing deadline, to avoid being charged for the current invoice. If member cancels after billing cycle begins, member will remain an active member throughout current billing cycle and will not be charged at billing cycle's end.
Once member cancels, and account is successfully deactivated after billing cycle ends, customer will lose access to membership privileges, similar to a Netflix subscription.
Members can cancel by emailing firstname.lastname@example.org or self-manually through their member settings after logging in.